Wednesday, January 13, 2010

Lessons From Haiti

The dust has not even begun to settle in Haiti, literally, and there are lessons for every community, organization and business everywhere.

Natural disasters are inevitable and each part of the world/country has its own set of most likely types. In the Midwest, its tornadoes and flooding. In the southeast its hurricanes, flooding and tornadoes. In various parts of the U.S. there are earthquake zones. In different countries there are different combinations of natural disasters ranging from earthquakes to flooding to tsunamis.

It doesn't matter if you are a small business or big one, small town or big city, non-profit or for profit, you need to have three crisis plans: 1) a crisis or disaster operations plan, 2) a crisis communication plan, and 3) a continuity or recovery plan.

If you have one of each, when was the last time you updated it or practiced with it?

Like the businesses in the World Trade Center Towers Sept. 11, 2001, most of the businesses and organizations in Port-au-Prince that have a crisis plan will recover and rebuild. Those that did not have a plan, like those in the Towers, will not recover.

The Institute for Crisis Management has consultants with years of experience, ready to help you update your existing crisis plans or create a new set of crisis plans.

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