Friday, March 18, 2011

Facing a Crisis? Fix It, Don't Hide!

Bad news tends to makes more bad news, whether you’re in Japan or selling alcohol wipes to thousands of hospitals, clinics and doctors in the United States.

This week, a company apparently formerly known as the Triad-Group, announced its third recall in as many months. This time the company is recalling thousands of “povidine iodine pre pads” which may be contaminated with Elizabethkingia meningoseptica, an organism that may cause rare, but serious infections, including meningitis in newborns, pneumonia in patients on ventilators, and a flesh-eating bacteria that infects some humans.

I say, apparently “formerly” known as Triad-Group, because a search for their website at www.triad-group.net now has no sign of a company name, contact information or any other link to who or what the company is or does -- just the most recent recall notice.

The recalled product is packaged wipes used to prevent infections from cuts, scrapes and burns prior to surgery. The first recall was alcohol pads used to wipe the skin before an IV or other needle was inserted.

Triad put out a news release about the latest recall, under the name of the parent company, H&P Industries. Reporters were unable to get anyone from the company to respond to questions and the Triad website shows no company name, contact link or other information.

One law firm claims more than 100 people have called wanting to sue Triad because of problems after being treated with the alcohol wipes or another product, a lubricating jelly used by OB GYN doctors.

The most recent recall included iodine wipes sold by Triad/H&P Industries Inc. and packaged under the names Cardinal Health, Medical Specialties, VHA, Triad, Triad Plus, North Safety and Total Resources.

A month ago, the company said it shut down the production line that made the contaminated wipes and jelly, but there were reports they would continue to sell those products under generic and store brand names.

Don’t think you can do what this company appears to be doing and get away with it. You can’t change your name or business identity and continue to sell dangerous products and get away with it very long.

A company called Sierra Pre-Filled, owned by a Chicago doctor, was making and selling contaminated heparin-filled syringes last year, and when the lawsuits and federal investigations started piling up, he skipped the country.

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