Friday, August 5, 2011

Finally, Someone's Doing It Right

It may have taken the US Department of Agriculture Food Safety and Inspection Service two weeks to take action, but once Cargill Meat Solutions Corporation was identified as a likely source of Salmonella Heidelberg contaminated ground turkey, they wasted no time initiating a voluntary recall of nearly 36-million pounds of fresh and frozen ground turkey products.

One person has died and at least 76 others in 26-states have been sickened by contaminated turkey.

Cargill immediately posted information about the recall on its website www.cargill.com and linked readers to its news release page for the latest information http://www.cargill.com/news-center/news-releases/2011/NA3047807.jsp .

Cargill operates four turkey processing plants, but  has only shut down operations at the Springdale, Arkansas plant. Cargill President Steve Willardsen is quoted on the company's website announcing, "...given our concern for what has happened, and our desire to do what is right for our consumers and customers, we are voluntarily removing our ground turkey products from the market place."

Not only has Cargill used its website to provide information to consumers, but it is working with its grocery store and supermarket chain customers to inform the public about the potential risk and offering full refunds for any of their ground turkey products packaged between Feb. 20, 2011 and Aug. 2, 2011.

To top off all of those actions, President Willardsen added his own personal apology, "It is regrettable that people may have become ill from eating one of our ground turkey products and, for anyone who did, we are truly sorry."

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